Unless otherwise specified, delivery is deemed to have been made to Eco Creation’s premises or shops.
If transport is at our expense, our supplies travel at the organiser’s risk. We decline all responsibility in the event of late delivery, unless a specific agreement has been concluded with us prior to the order. In this case, penalties will only apply if real and verifiable damage has been caused.
The total amount of the penalties may not exceed 5% of the amount, excluding tax, of the delayed supply, unpacked, ex works. Penalties will only be applied after a grace period stipulated in the contract and a formal notice sent by the organiser by registered letter. They shall be exclusive of any other penalty or compensation.
If the organiser does not comply with the terms of payment stipulated in the contract, or if the information to be provided by the organiser is not sent within the agreed time, we shall be entitled to suspend the execution of the order and our undertakings relating to the delivery date shall be considered null and void.
In the event of force majeure or events such as strikes, lock-outs, epidemics, accidents, war, requisition, fires, floods, failure of important parts, interruptions or delays in transport, causing a total or partial cessation of our activities or an obstacle to the normal execution of our work, in our establishments or at our subcontractors, our delivery times will be extended by a period equivalent to that of the delay caused by the event of force majeure.